Privacy Policy

Overview

This privacy policy explains how 101CAFFÈ collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy in accordance with GDPR and applicable data protection laws.

Data Controller

101CAFFÈ is the data controller responsible for processing your personal information. For questions about this policy, contact us at info@101caffe.ae 

Information We Collect

Automatically Collected Data:

  • IP address and browser information

  • Pages visited and time spent on site

  • Device and operating system details

  • Cookies and similar tracking technologies

Information You Provide:

  • Contact details (name, email, phone)

  • Billing and shipping addresses

  • Account credentials

  • Payment information

  • Communication preferences

How We Use Your Information

We process your data to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Send marketing communications (with consent)

  • Comply with legal obligations

Legal Basis for Processing

We process your data based on:

  • Contract performance (order fulfillment)

  • Legitimate interests (website improvement, customer service)

  • Consent (marketing communications)

  • Legal compliance (tax, accounting requirements)

Data Sharing

We may share your information with:

  • Payment processors and shipping companies

  • Service providers supporting our operations

  • Legal authorities when required by law

  • Third-party platforms for marketing (with consent)

We never sell your personal information to third parties.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (where applicable)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent for marketing

To exercise these rights, contact us at info@101caffe.ae

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Some cookies are essential for website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with the effective date.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: info@101caffe.ae